Directors come with these requests to their IT specialists and financiers, but never get the expected result. The problem is that every business is at a different stage of digital maturity: someone is implementing 1C and CRM, while others have 10 years' record of management accounting and budgeting.
While someone is happy with one Excel file, others cannot work without a database and a team of analysts. To have the necessary support in decision making, a company should go through all the consequent stages of 'maturity'. Sadly, some companies try to skip some stages, which leads to errors and wasted investments. Let me share a couple of stories from my personal experience in these mistakes.
Once a client came with the request of 'making a simple dashboard in Excel. I only need a digest of legal entities in the holding: sales and finance, without the details of production and costs'. All the KPIs were approved, and there were only design and development left. I assigned one analyst for this mini-project and was waiting for the payment by the end of the month. As it turned out, our report was running slow and took 5 minutes to open.